KPIs
Operational security performance — measured, visible, attributable.
MTTR critical (days)
5.2
target 7d▼ 18%
SLA hit rate
92%
last 30 days▲ 4%
Training completion
96%
▲ 2%
Posture score
81
▲ 6%
MTTR — target vs actual (days)
Posture score — 12 weeks
Team scorecards
| Team | Posture | Open critical | SLA hit rate | Training | Status |
|---|---|---|---|---|---|
| Payments | 82 | 2 | 94% | 100% | Healthy |
| Checkout | 76 | 1 | 88% | 92% | Healthy |
| Ledger | 91 | 0 | 99% | 100% | Strong |
| Identity | 88 | 0 | 97% | 95% | Strong |
| Platform | 71 | 3 | 79% | 88% | Needs attention |
| Data | 84 | 1 | 92% | 98% | Healthy |